Nordstrom Anniversary Sale.....Done!

Are you like me? It's late May and you are already thinking about the Nordstrom Anniversary Sale catalog arriving in your mailbox.  You have friends who receive their's and yours hasn't arrived yet.  You scream! Then the sale gets closer.  You praise Nordstrom for offering early access to Nordstrom cardholders.  All is right in the world.

OK, I don't want this to come across as sounding shallow.  While I suppose frivolous shopping is a bit shallow, the crux of this post is to praise Nordstrom and highlight why I love this sale....and Nordstrom in general.

I've always loved shopping and fashion.  And I've always been a stickler for quality and good customer service.  What I love about Nordstrom in general is their fashion sense, their adherence to quality, their AMAZING return policy, and their good 'ol fashioned customer service.  I've returned items well over a year old and it's no problem.  I call and I don't get an automated phone system, someone picks up the phone (read my previous article here on that topic).  

I also love how their is a wide range of sizes for one fashion item.  While they still do have specialized departments (i.e., Petite Focus and Encore, to name a few), I can still find many items and not be worried about if it will fit.  

Finally, the sale. The sale to end all sales.  It's all your favorites....and some new items that will become your favorites.  It's competitively priced.  It's top notch quality.  Maybe you can only afford that really great bra. Maybe you can get those amazing shoes that will last forever for your kids.  Whatever your pleasure, the sale satisfies.  

**Disclosure:  I was not approached or solicited by Nordstrom to write this article.  This is my personal opinion and insight.

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I Called Nordstrom....And They Picked Up!

I had a hectic moment this weekend. My daughter has a dance recital coming soon and her dance photos are happening today.  I had put off buying the white canvas Keds sneakers she needed to complete her costume and she needed them for photos.  I made a special trip to the store the director recommended to buy them; they were nearly sold out and my daughter's size was not available.  

Upon returning home, I started prowling websites to see who offered this classic sneaker.  Kohl's, Macy's, Stride Rite, Nordstrom.  I began calling all of my local branches of these stores, seeing if I could track them down.  Upon each call, I heard the quintessential computer-operated voice system that would conveniently directly my call to where it needed to go.  

I was pleasant surprised when I called my favorite local Nordstrom store.  Within 2 rings, my call was answered by "Jenny".  A real person answered!  I said "Children's Shoes, please" and within moments, I was speaking with an associate in that department.  Unfortunately, they did not carry that particular shoe at their location, but she offered to call all local stores for me to try and track them down.  Then she offered to check their website as well.  

I've always loved Nordstrom and their level of customer service.  This experience just added to my praise for the company.  Not only did a real person answering the phone cut down on my time to actually reach an employee, but it just made the experience pleasant.  Add on the great service that the shoe department associated gave me, and it was a win-win situation (even though they didn't find the shoes for me).  Who am I going to call first next time?  Without a doubt, Nordstrom.

**Note:  Nordstrom in no way solicited or paid for this post.  I am just a big fan and I am sharing my story.**

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